U.K.

MANAGER,

ENTERPRISE STRATEGY.

ROLE LOCATION

Ideally London or Milan, but open to applications from other EMEA cities/countries 

REPORTING LINE:

This role will report into the Director, Enterprise Strategy.

 

ROLE OVERVIEW

The Manager, Enterprise Strategy will be part of the Sb services team. They will be responsible for joining a brand new and exciting discipline at Silverbullet, ensuring that the organisation develops solid partnerships with its biggest global clients at the highest possible level. The Manager, Enterprise Strategy is the ultimate business owners of our enterprise clients. The ideal candidate will be comfortable developing relationships, managing a book of business and developing complex solutions for our clients, including the combination of our world-class products and services.

 

ROLE RESPONSIBILITIES:

The Manager, Enterprise Strategy is ultimately responsible for the successful management of Silverbullet enterprise clients, the development and delivery of bespoke client solutions including martech consulting and data science, and identifying cross-selling opportunities across the Silverbullet plethora of products and services, as well as providing technical and strategic pre-sale support, working with the sales team to convert prospects into new exciting clients to nurture relationships with​:

Relationship/Consultative

  • Develop and expand enterprise client relationships

  • Relationship management whereby the Manager, Enterprise Strategy builds relationships across the clients' organization at both executive and non-executive levels

  • Strategic account management SME for marquee enterprise clients

  • Strategic services subject matter expert for assigned enterprise clients

  • Deeply understand each client's business including business models, key operating statistics, detailed technical architectures, key partnerships, and company organizational structure and builds strategic account plans accordingly

 

Manage Communication

  • Handle business escalations for assigned accounts

  • Assist in prioritizing workload for the delivery team within and across assigned accounts

  • Possess the leadership skills necessary to work with a large and complex enterprise client, acting as the primary point of contact for all revenue and related strategic initiatives

 

Pre-Sale, Cross Sell & Up Sell

  • Consistently hit cross sell/up sell revenue targets

  • Work alongside Sales Teams as Pre-sale solutions consultant, being the technical and strategic owner of the sales cycle, while Sales Team remains in charge of commercial conversations

  • Ability to adopt consultative approach to revenue opportunities

  • Have foresight into missed opportunities and an ability to act accordingly to rectify and find solutions

  • Identify areas of growth where customers may leverage additional Silverbullet products and services

  • Ability to be able move opportunities through the sales cycle to completion

  • Handle contracting, negotiation and pricing for up/cross sell opportunities

  • Working in collaboration with the wider sales team and local leads to develop a Silverbullet “Book of Business”: a list of products and services we can offer to clients with guideline prices for each region

  • Develop a view of the products and services our current client list have purchased in order to easily identify upsell opportunities

 

Solution-Based

  • Diagnose Solutions

  • Identify and diagnose solutions around client needs

  • Solutions aptitude and knowing what to up sell to enterprise clients

  • Partner with Services and Sales teams to identify and present Silverbullet solutions to clients

Market Ecosystem

  • Fully understand the marketing and advertising technology ecosystem, and always be up to speed and knowledgeable about the latest developments in the industry at global level

  • Understand where Silverbullet fits into the industry ecosystem, evaluating points of strengths and potential weaknesses to mitigate

 

Solutions Architecture

  • Work with the Partnerships team to identify potential bespoke solutions about key mutual enterprise clients

  • Work with data science, product and consulting teams for the development of cutting edge bespoke solutions for key enterprise clients, bringing together Silverbullet’s unparalleled vertical expertise, flexibility and nimbleness typical of a startup services business

  • Possess technical know-how necessary to develop solutions that fit within client’s technology and data ecosystem

 

Project Delivery

  • Work with the strategic services team on the delivery of projects across SB client base

  • Act as SME resource on suitable enterprise client projects

  •  Share expertise across clients and projects, consolidating best practices and removing duplication of work

 

 

EXPERIENCE:

  • Minimum 3 years hands on digital marketing experience, specifically:

    • Programmatic, Search, Social

    • Data Platforms: DMP, CDP, CRM

    • Adserver, brand safety and ad verification technology

    • Data strategy

    • Marketing automation

    • Martech consultancy

  • Knowledge of the advertising value chain

  • Ability to learn new technologies

  • Immaculate client services skills are essential for this role

  • Fluent in both English & Italian

 

 

ADDITIONAL USEFUL EXPERIENCE:

  • Experience in pre-sale support and account management

  • Experience managing a team

  • Experience of working in a startup environment

  • Fluent in Spanish

 

 

PERSONAL ATTRIBUTES:

  • A motivated self-starter who is always looking to improve their personal skill-set and experience

  • An excellent strategist able to address client challenges independently and with confidence

  • A charismatic individual with a desire to grow client relationships

  • Strong interpersonal skills with the ability to communicate complicated ideas in a clear and logical manner

  • The ability to multi-task across clear priorities while continuing to provide high attention to detail across all projects

  • The confidence to take responsibility for your actions and to make crisp decisions for the benefit of your client and Silverbullet

  • Solution-led and able to independently set your own tasks and independently manage client and prospect relationships maintaining the highest standard of service

ABOUT SILVERBULLET:

Led by some of the most innovative, experienced people in Datatech, Silverbullet was created with the sole purpose of helping companies get ROI from their data and technology. We work with the biggest brands, content owners and most innovative, cutting edge technology platforms.

Silverbullet was built by doers. People who have built or used tech platforms firsthand. We don’t theorise. We do. Our approach to data has led to us growing rapidly and we are proud to say that we now count some of the most recognisable marketer and publisher brands around as our clients - including the likes of Channel 4, Dolce & Gabbana, Fiat Chrysler Automobile and The Economist.

A career at Silverbullet will give you first-hand experience of new technologies and exposure to larger multinational companies.

With offices across the globe (London, Milan, Munich, Melbourne), Silverbullet is a fast moving and exciting place to work with a vibrant atmosphere and the opportunity for all to develop themselves alongside some of the best people in the industry.

 

APPLY: Please submit your CV to andrea@wearesilverbullet.com

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