U.K.

STRATEGIC 

SERVICES CONSULTANT

ROLE LOCATION

Zone 1, London, United Kingdom.

 

ROLE OVERVIEW

The Silverbullet Strategic Services Consultant will be part of the Consulting Services team. Working first hand with our clients, you will be expected to deliver a high level of service: ensuring projects are delivered successfully and to a high standard. Reporting to the Director of Consulting and Data Strategy, you will be given guidance on how to follow Silverbullet’s proven methodologies and processes. Underlying this delivery role, you will be expected to build a long-term client relationship built on trust.

 

ROLE RESPONSIBILITIES

The Strategic Services Consultant role is ultimately responsible for ensuring that our clients’ business objectives are understood and translated into best-in-class data strategies that hit targets and drive ROI. This will include responsibilities such as the following:

  • Gather technical and business requirements for data activation from clients

  • Work with multiple data activation vendors to find the best solutions for a client’s needs – the strategic services consultant will be the bridge between the client and vendor

  • Drive innovation – proactively suggest new propositions/technology partners to allow us to offer unique and cutting-edge solutions to our clients

  • Manage Silverbullet’s client’s DMPs or CDPs so that they are able to get the most out of their data tech platforms

  • Designing and implementing bespoke solutions, including measurement frameworks for performance and ROI tracking

  • Consulting and supporting on audience activation across paid and owned channels

  • Training and enablement for clients and their partners on data tech and data driven marketing strategies

  • Supporting and consulting on necessary organizational/business change to accommodate new ways of working and maximise ROI from investment in tech and data driven marketing

  • Conduct trainings, deliver presentations and lead meetings with clients and partners

  • Work closely with the Silverbullet Technical Implementation teams to fully understand a client’s KPIs and Business Objectives

 

ROLE RESPONSIBILITIES:

The Strategic Services Consultant role is ultimately responsible for ensuring that our clients’ business objectives are understood and translated into best-in-class data strategies that hit targets and drive ROI. This will include responsibilities such as the following:

 

  • Gather technical and business requirements for data activation from clients

  • Work with multiple data activation vendors to find the best solutions for a client’s needs – the strategic services consultant will be the bridge between the client and vendor

  • Drive innovation – proactively suggest new propositions/technology partners to allow us to offer unique and cutting-edge solutions to our clients.

  • Manage Silverbullet’s client’s DataTech stack (with a focus on DMP/CDPs) so that they are able to get the most out of their DataTech platforms

  • Designing and implementing bespoke solutions, including measurement frameworks for performance and ROI tracking

  • Consulting and supporting on audience activation across paid and owned channels

  • Training and enablement for clients and their partners on data tech and data driven marketing strategies

  • Supporting and consulting on necessary organizational/business change to accommodate new ways of working and maximise ROI from investment in tech and data driven marketing

  • Conduct trainings, deliver presentations and lead meetings with clients and partners

  • Work closely with the Silverbullet Technical Implementation teams to fully understand a client’s KPIs and Business Objectives

 

 

SECONDARY RESPONSIBILITY:

Given their day-to-day relationships with Silverbullet clients, members of the Strategic Service team will, where applicable, be tasked with strengthening and expanding our client relationships at all levels of the client organization. This will include the following responsibilities.

 

  • Supporting with upsell of available services to include additional resource

  • Introducing clients to the Silverbullet suite of products

  • Using client experience to help develop the Silverbullet suite of products

  • Managing partner technology relationships

  • Referring clients to Silverbullet value partners

  • Negotiating renewals and contract upgrades with senior client level execs

 

REQUIREMENTS:

  • Minimum 2 years account management, media buying, ad operations or consulting experience in programmatic advertising

  • 1 years’ experience actively working on a leading DMP or CDP

  • Strong knowledge of the digital ecosystem with a comprehensive understanding of the role that data plays across paid, owned and earned digital marketing channels

  • Proven experience of working with JavaScript tags and/or tracking pixels design to collect data

  • Working with multiple levels of stakeholders across clients and technology partners

  • Proven experience of providing digital strategy to clients across the buy and/or the sell side of the media industry

  • Proficiency in written and spoken English

 

 

ADDITIONAL USEFUL EXPERIENCE:

  • Experience in paid social activation, planning and strategy

  • Knowledge of web analytics platforms, tag management systems and ad servers

  • Experience in email marketing and other eCRM channels

  • Experience of working in a start-up environment

  • Foreign languages, especially Spanish, would be a huge plus

 

 

PERSONAL ATTRIBUTES:

  • A motivated self-starter who is always looking to improve their personal skillset and experience

  • A charismatic individual with a desire to grow client relationships

  • Strong interpersonal skills with the ability to communicate complicated ideas in a clear and logical manner

  • The ability to multi-task across clear priorities while continuing to provide high attention to detail across all projects

  • The confidence to take responsibility for your actions and to make crisp decisions for the benefit of your client and Silverbullet

  • A keen and active interest in the adtech industry, with a view on the latest trends and topics

  • Multiple languages not necessary, but definitely a plus!

 

 

ABOUT SILVERBULLET:

Led by some of the most innovative, experienced people in Datatech, Silverbullet was created with the sole purpose of helping companies get ROI from their data and technology. We work with the biggest brands, content owners and most innovative, cutting edge technology platforms.

Silverbullet was built by doers. People who have built or used tech platforms firsthand. We don’t theorise. We do. Our approach to data has led to us growing rapidly and we are proud to say that we now count some of the most recognisable marketer and publisher brands around as our clients - including the likes of Channel 4, Dolce & Gabbana, Fiat Chrysler Automobile and The Economist.

A career at Silverbullet will give you first-hand experience of new technologies and exposure to larger multinational companies.

With offices across the globe (London, Milan, Munich, Melbourne), Silverbullet is a fast moving and exciting place to work with a vibrant atmosphere and the opportunity for all to develop themselves alongside some of the best people in the industry.


 

WHY WORK AT SILVERBULLET? ASK OUR CONSULTANTS!
As I entered the consulting world, from day 1 I have been exposed to multiple new technology platforms and interesting clients. Every day is different. I have advised clients in pitch meetings with tech vendors; received training and certifications for technology platforms; help craft proposals to be sent to clients; learnt interesting aspects of a tech start up; and most importantly: helped deliver cutting edge, market leading projects. In the first 6 months of working at Silverbullet I have worked with Global brands, publishers, agencies and interesting niche start-ups. I feel a valued member of the team and someone who can influence the direction of a project and the wider company: everyone has a voice here and the travel opportunities are an additional perk!


Website: https://www.wearesilverbullet.com/

LinkedIn: https://www.linkedin.com/company/wearesilverbullet/

Twitter: @Silverbullet_HQ

 

 

APPLY: Please submit your CV to alex@wearesilverbullet.com

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